Motorized Shade Warranty
Motorized Shade Warranty
Clear coverage for your made-to-order shade, motor, and supplied components—plus practical support when you need it.
Included with this motorized skylight shade.
Applies when selected and purchased with the product.
Installation and operating guidance for the original purchaser.
Coverage
What the limited warranty covers
- Manufacturing defects in the motor under normal indoor residential use
- Defects in supplied operating components and hardware
- Workmanship issues that prevent the shade from operating as intended
- Remote troubleshooting and replacement-part guidance when applicable
Coverage begins on the original order date and applies to the original purchaser. A valid order number and reasonable proof of the issue are required.
Limitations
What is not covered
- Incorrect customer measurements or changes to the opening after ordering
- Damage caused by improper installation, misuse, impact, water, or outdoor exposure
- Unauthorized modification, disassembly, or use with incompatible accessories
- Normal wear, cosmetic variation, fading, or consumable batteries
Custom-made size or color preferences are not manufacturing defects. This warranty does not replace any rights that cannot be excluded under applicable consumer law.
Claims
How to request warranty support
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Locate your order number
Use the confirmation email or customer account associated with the purchase.
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Document the issue
Take clear photos and a short video showing the shade, motor, tracks, and the problem.
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Contact ANJIAR
Describe what happened, when it began, and any troubleshooting already attempted.
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Follow the support plan
We may provide troubleshooting, replacement parts, repair guidance, or another remedy appropriate to the confirmed issue.
We are ready to help
Send your order number, photos, and a short description so our team can review the issue efficiently.